Vendor of the Year 2020

by Mary Jo Martin

Mr. Steam and its executives have been tremendous supporters of LPG since our group’s earliest days. 

In recognition of their long-standing dedication and commitment to LPG and its members, Executive Director Jeff MacDowell presented the Vendor of the Year Award to Mr. Steam during the closing business session at #LPG2020. Accepting the award were Vice President Dan Reinert and Vice President of Sales and Marketing Martha Orellana.

Aftewards, Reinert commented, “LPG has so many excellent vendors in the group that we were surprised to just be nominated. And then to be recognized above all of our peers leaves us feeling very honored and quite humbled.”


Jeff MacDowell (center) presents Mr. Steam executives Dan Reinert and Martha Orellana with the prestigious Vendor of the Year Aware at #LPG2020.

Mr. Steam’s roots go back more than a century to the first electric steam iron for use in garment factories. Arthur Sussman designed the steam iron in 1917, and over the years evolved into the largest manufacturer of electric steam boilers around the world. Still family owned, Mr. Steam’s products are used in applications ranging from residential bathrooms to hospital operating rooms and Naval ships to the Kennedy Space Center.

One of today’s biggest trends in bathroom design is to create a relaxing and spa-like environment at home. Mr. Steam works closely with showrooms, designers and discerning homeowners to help them create the steam shower environment of their dreams. And just as they were under Arthur Sussman’s direction, the Mr. Steam team still strives to be the very best at what they do. Mr. Steam offers contemporary, technologically advanced products with swipe-touch controls, ultra-efficient steam generators, soothing aromatherapy and chromatherapy systems, and sleek high-performance towel warmers. 

“LPG’s leadership has gone out of their way to put a focus on education and upselling in their showrooms,” praised Reinert. “Clearly as a company this helps our numbers grow. We also want to support a group that has such forward-thinking leadership and help them attract and retain the best members and facilitate the best practices moving forward. The group has advanced so much in the last few years that it is exciting to attend their shows and see how the members continue to grow their businesses with the help of LPG.

Mr. Steam’s products are engineered and assembled in the United States, and their unyielding passion for quality allows the company to offer what is widely considered the best warranty in the industry. 

As Reinert noted, “Mr. Steam is a product that thrives and succeeds because of the efforts of showrooms. We innovate with products as well as marketing and sales. Showrooms that are LPG members love that the group continues to chart a progressive path moving forward. The future of showrooms will continue to evolve, and we are excited to be working closely with LPG to create a bigger market for are products via their showrooms.”

At the core of Mr. Steam are several very important tenets that its team works under:

  • Improve lives — committed to bringing wellness to the world
  • Improve ourselves — never stop leaning and exploring
  • Ethics matter — do the right thing, even when it’s not the easy thing
  • Relationships above all — good business depends on good relationships with customers, colleagues and community
  • Work hard — put in the extra effort to make things easy for customers
  • Be green — choose the cleanest, greenest manufacturing processes available.